Frequently Asked Questions
How do I get featured on Instagram?
Just tag us with both tags @VintageTimepieces_ and #VTCollection in your elegant snap wearing our luxury Vintage Timepiece or Luxury Cufflinks and we'll select the best each week to feature to our community of followers on Instagram, Facebook, and Tumbr. You'll gain likes and new folllowers!
How do I wind my timepiece?
Most of our self-winding timepieces are designed to gain power from the natural movements of the wrist on the person who is wearing the watch, so manually winding it every day is unnecessary and you also do not need a battery. You do have to wind it to get its power started, and winding is also required when the watch gets low on power due to not being used for a period of time. Wind an automatic watch by turning the crown enough to jump start the power source, and then allowing the self winding mechanism to work by simply wearing the timepiece! If you are still unsure of the mechanical winding design, please see our How to Wind Your Timepiece page for more information.How secure is your website?
What is your Return Policy?
Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only SSL certificate encrypted, but we also allow for payment’s including credit and debit card are through Pay Pal – the safest online payment system available.
I received different pricing details in my shipment?
Due to customs & regulations in different countries, we may be required to include a copy of the shipment invoice or customs costs in the packaging. Depending on your location, the shipping and customs invoice will be different.
What is your Shipping Policy?
We offer FREE SHIPPING worldwide. Standard shipping time is 3-7 days.Some items have 'free express shipping' when time of delivery is stated in the item description.
We guarantee satisfaction on all of our orders. If there is a problem with the quality of the timepiece or cufflinks , you can return them and get a full refund within 7 days;If your timepiece or cufflinks were damaged in the shipping process please Contact Us – we will be in touch and arrange another to be shipped.